Privacy Policy

Privacy Policy – Sydney Discount Floors

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from Sydney Discount Floors, as part of the buying and selling process, we collect the personal information you provide to us such as your name, address, phone number and email address.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our products, services, promotions and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify payment, place an order, arrange delivery or request a return, you consent to our collecting and using it for that specific purpose only.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask for your express consent or provide you with an opportunity to decline.

How do I withdraw my consent?

If you change your mind after opting in, you may withdraw your consent for us to contact you or to continue collecting, using or disclosing your information at any time by contacting us at:

Email: sydneydiscountfloors@gmail.com

SECTION 3 – DISCLOSURE

We may disclose your personal information if required to do so by law or if you violate our Terms of Service.

SECTION 4 – SHOPIFY

Our online store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and general Shopify application. Your information is stored on secure servers protected by firewalls.

Payment

If you choose a direct payment gateway, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Transaction data is retained only as long as necessary to complete the transaction and is then deleted.

All direct payment gateways comply with PCI-DSS standards, managed by the PCI Security Standards Council (Visa, MasterCard, American Express, Discover).

For more information, you may review Shopify’s:

SECTION 5 – THIRD-PARTY SERVICES

Third-party providers used by Sydney Discount Floors will collect, use and disclose your information only as necessary to perform their services.

Certain providers, such as payment gateways, have their own privacy policies. We recommend reviewing these policies to understand how your information is handled.

Some providers may be located in different jurisdictions. If you proceed with a transaction involving such services, your information may be subject to the laws of those jurisdictions.

Once you leave our website or are redirected to a third-party site, you are no longer governed by this Privacy Policy or our Terms of Service.

Links

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

Google Analytics

We use Google Analytics to help understand how visitors use our website and to improve user experience.

SECTION 6 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

Credit card information is encrypted using SSL technology and stored using AES-256 encryption. While no method of transmission over the internet is 100% secure, we comply with all PCI-DSS requirements and additional industry standards.

SECTION 7 – COOKIES

We use cookies to improve your browsing experience. Cookies we use may include:

_session_id – Session identifier
_shopify_visit – Tracks visits (30 minutes)
_shopify_uniq – Counts visits (expires next day)
cart – Stores cart contents (2 weeks)
_secure_session_id – Secure session identifier
storefront_digest – Access verification if store is password-protected
PREF – Set by Google to track visits and location

You may choose to opt out of cookies via your browser settings.

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or territory, or that you have given consent for any minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Changes take effect immediately upon posting on the website.

If our business is acquired or merged with another company, your information may be transferred to the new owners to continue providing services to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we hold, register a complaint, or request more information, please contact:

Privacy Compliance Officer
Sydney Discount Floors
Email: sydneydiscountfloors@gmail.com